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Need expert skin advice, or some guidance around cosmetic injectable treatments, but aren't sure where to start? 
Is your skin looking dull or tired, or misbehaving with mask-wearing, and it's feels like the right time to change your skincare products?

If your answer is yes, but you can't make it to Eltham Cosmetic Clinic in person, we have the solution. You can access our experienced and friendly team of dermal clinicians and cosmetic nurses virtually, from anywhere around Australia!

We offer three consultations, and selecting the right one for you means our team members can We take the hassle out of skin care! Our registered nurses are available over Video Call on FaceTime or Zoom to asses your skin and prescribe the right products for you. We have decades of experience treating complex skin concerns and only work with cosmeceutical products that are clinically proven to work.

Before your Consultation with us

Once you have secured your time slot, we'll just need some information from you, that can help us tailor your consultation to your unique needs. Our pre-consultatoin questionnaire will be sent to you via e-mail; or you can complete it here via this link if you'd prefer.

During the Consult

Video consultations take 30 minutes, during which you will discuss with our registered nurses your skin concerns, current skin products, medical history and lifestyle factors. They will asses your skin and provide product recommendations.

After the Consult

You will be sent an in-depth follow up email outlining our recommendations as well as a $50 discount code to purchase products from our online store.

Important elements to ensure an efficient consultation:
  • Video functionality is essential in order to examine your skin and recommend the products that are suitable. Please notify us if you do not have FaceTime and we will video call you over Whatsapp instead.
  • At the completion of the call, the $75 consultation fee is made fully redeemable to purchase product from our online store and you will be provided a discount code. If you choose not to purchase product, the consultation fee is non-refundable.
  • Virtual consultations are a dedication of our clinicians' valuable time, and require your compliance with our 72-hour cancellation policy, just as an in-person appointment would. Please notify us with 72 hours of your scheduled time slot if you need to make changes to the booking by calling 03 9439 0305. Late-cancellation results in forfeiting your $75 deposit, and rescheduling of the consult itself. You can read our full appointment and cancellation policy here (hyperlink). 
  • At the scheduled appointment time, we will attempt to call you on the nominated number a maximum of 2 times, from a private number. Should you miss the calls for some reason, the consultation fee will be forfeited.
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