Our registered nurses are available over Video Call on FaceTime or Zoom to assess your skin and prescribe the right products for you. We have decades of experience treating complex skin concerns and only work with cosmeceutical products that are clinically proven to work.
Once you have secured your time slot, please complete our client questionnaire (it only takes 3 minutes). It is important this is completed prior to save valuable time during the call.
Video consultations take 30 minutes, during which you will discuss with our registered nurses your skin concerns, current skin products, medical history and lifestyle factors. They will assess your skin and provide product recommendations.
You will be sent an in-depth follow up email outlining our recommendations as well as a $50 discount code to purchase products from our online store.
Video functionality is essential in order to examine your skin and recommend the products that are suitable. Please notify us if you do not have FaceTime and we will video call you over Whatsapp instead.
At the completion of the call, the $50 consultation fee is made fully redeemable to purchase products from our online store via a discount code. If you choose not to purchase products, the consultation fee is non-refundable.
Please notify us with at least 24 hours' notice of any changes to your appointment by calling 02 9386 1533. Changes made to appointments with under 24 hours' notice may forfeit the $50 booking fee.
At the scheduled appointment time, we will attempt to call you a maximum of 2 times from a private number. Should you miss the calls, the consultation fee will be forfeited.